Privacy Policy
Last Updated: July 2026
At The Whites Stories (TWS), we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Phone Number
- Email Address (if provided)
- Shipping Address
- Order Details
- Payment Information (such as transaction ID for verification)
How We Use Your Information
Your information is used to:
- Process and deliver your order
- Contact you regarding your purchase
- Verify payments
- Provide customer support
- Improve our products and services
Data Protection
We do not sell, rent, or share your personal information with third parties except when necessary for:
- Courier delivery
- Payment verification
- Legal obligations
Payment
TWS does not store sensitive payment information such as card numbers. Payments are processed through trusted payment providers or bank/mobile financial services.
Cookies
We use only essential cookies — the ones that keep you signed in and remember your cart. We do not use analytics, advertising, or any third-party tracking cookies.
You can disable cookies through your browser settings, though signing in and checking out may not work without the essential ones.
Third-Party Services
To fulfil your order we rely on a small number of service providers:
- Payment providers (bank / mobile financial services such as bKash)
- Courier and delivery partners
Each service has its own privacy policy.
Your Rights
You may request to:
- View your stored information
- Correct inaccurate information
- Request deletion of your personal data (unless required for legal or accounting purposes)
Contact
For any privacy-related questions, contact us via our official Facebook page, WhatsApp, or email.